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Virtua® Support (for all Virtua and -A Virtua models) NOTICE: Codonics has identified an issue with SATA Power Cables in its Virtua and Virtua XR product line. Specifically, only recorders manufactured or repaired prior to October 25, 2016 that have a serial number prefix of "83C" are affected. This is a voluntary action of caution and is not the subject of an MDR or recall. If you have one of these units and have not been notified by your local distributor or reseller, please contact Codonics Support for further instructions. Current Software Release: 5.2.4 (except Virtua-1) NOTE: The current released software version represents the most stable, effective and safe version of the operating software for the Virtua Medical Disc Publisher. Codonics recommends and encourages updating to this version. To receive a copy, please contact Codonics Technical Support at +1.440.243.1198 or complete the Virtua Medical Disc Publisher Operating System Software Request form below.
Current Software Release: 2.3.0 NOTE: The current released software version represents the most stable, effective and safe version of the operating software for the Virtua Medical Disc Publisher. Codonics recommends and encourages updating to this version. To receive a copy, please contact Codonics Technical Support at +1.440.243.1198 or complete the Virtua Medical Disc Publisher Operating System Software Request form below.
Virtua Specifications
How to Find the Virtua Serial Number and
To find the serial number:
To find the SmartDrive number: CAUTION: The SmartDrive must be inserted for the device to operate. If the SmartDrive is not inserted, the device can boot up but will not be able to process jobs. A message at the Display will prompt you to insert the SmartDrive. The SmartDrive also allows you to move a device's configuration to another device. This feature is especially helpful when swapping devices for service purposes. Note that a SmartDrive cannot be duplicated. That is, it cannot be used in two devices at the same time. A SmartDrive stores the following information:
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